Design Systems

Brand Marketing

Wheels Up

IPO-Stage Aviation Brand • 2021–2023

Lead Designer — Visual & System Identity for an IPO-stage luxury aviation brand

Overview

At Wheels Up, I worked as Lead Designer on a range of visual and digital initiatives that supported brand identity, system thinking, and campaign execution during a pivotal growth period following the company’s IPO. My role encompassed translating brand strategy into visual systems across social, email, and operational channels, always balancing clarity, cohesion, and scalable design practices.

My Role

  • Lead designer collaborating with marketing, social, PR, and operations teams during a critical pre- and post-IPO growth period

  • Built scalable visual systems to support rapid growth and brand consistency

  • Translated high-level brand strategy into practical systems used by production and non-design teams

The Challenge

  • Wheels Up was preparing for and transitioning through an IPO, creating pressure to move fast without sacrificing brand quality

  • Visual systems needed to scale across digital, marketing, and real-world touchpoints

  • Non-design teams required flexible, high-quality templates they could deploy independently

Collaboration

This project was deeply collaborative:

  • Worked with marketing and PR to align visual executions with strategy

  • Partnered with social teams to tailor formats for platforms like Instagram

  • Supported operations by designing ground-crew visual assets that reflect brand values

  • Collaborated with email developers to ensure cross-platform readability and system fidelity

Design Systems & Visual Strategy

I established a shared visual language for Wheels Up that scaled across channels while preserving a premium brand experience. This included defining hierarchy rules, layout logic, and reusable component patterns to support consistent execution.

Social content system

Designed a modular social system for posts and stories that supported fast iteration, consistent framing, and subtle motion — allowing teams to execute campaigns without redefining visual logic each time.

Email framework

Created a flexible email design system optimized for mobile and desktop, prioritizing clarity, accessibility, and production efficiency. Templates were built to support scale while maintaining brand integrity.

Operational brand extensions

Extended the system into real-world applications, including ground-crew vehicle graphics, ensuring the brand remained cohesive beyond purely digital touchpoints.

Outcome

  • Rather than one-off assets, I designed modular templates with defined hierarchy, spacing, and content zones — enabling non-designers to produce consistent, on-brand outputs without redesigning layouts.

  • A flexible visual and digital design system that empowered marketing and production teams

  • Reusable social templates that maintained brand consistency across campaigns

  • A coherent email design system that reduced assembly time and increased visual clarity

  • Operational visuals that reinforced brand presence at scale

Impact

  • While this work was more visual-system and brand-driven than product-data driven, it delivered:

  • Higher consistency and faster execution across cross-channel campaigns

  • Increased efficiency for social stakeholders and email teams

  • Design system structures adaptable across digital and physical environments

What I learned

  • Visual systems have to live in behavioral context, not just aesthetic context

  • Templates succeed when they solve actual workflow problems

  • Systems must be flexible enough for both non-designer users and future product evolution

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@designbyfrancisco

Senior Product Designer · New York

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